Metrofibre Fibre Deals
Choose from 63 Metrofibre Fibre Deals and Packages for Home and Business.
MetroFibre Deals in 2024
MetroFibre continues to provide exceptional fibre connectivity and deals for both residential and business needs in cities across South Africa including Durban, Pretoria reinforcing its status as the largest Open Access Network in the region. Offering a range of speeds from a solid 25 Mbps to an ultra-fast 1000 Mbps, MetroFibre ensures that every customer, whether an individual, a family, or a large business, has access to reliable and high-speed internet service.
About Metrofibre Fibre
MetroFibre Networx, established in 2010, is a leading South African carrier-class Ethernet (CE 3.0) infrastructure company that offers highly managed fibre optic broadband connectivity solutions. With our head office based in Gauteng and a national presence, the company prides itself on being an open access fibre network and broadband fibre provider that connects businesses, individuals, Internet Service Providers (ISPs), and residential properties to a world of cutting-edge services.
Their comprehensive range of services includes Dedicated Internet Access, High-Speed Broadband Network Connectivity, Voice over IP, IP transit, Layer 2 services, and Data Centre Connectivity. These solutions enable their customers to seamlessly integrate the right connectivity options for their business at an affordable cost. In addition to our business offerings, their residential consumers can enjoy Internet connectivity, VoIP, MetroFone App, MetroMesh Wi-Fi extender, and Metro-I solution for estates and complexes.
Features Benefits of MetroFibre
Reliable Connectivity
Enhanced Security
Capable of supporting CCTV fibre capacity for estate security and VoIP-enabled intercom systems for secure communication.
Month-to-month packages
Capable of supporting CCTV fibre capacity for estate security and VoIP-enabled intercom systems for secure communication.
24/7 Customer Support
A dedicated customer care team is available 365 days a year to assist with any service-related issues
Property Marketability Boost
Fibre-ready properties enjoy increased marketability and potential for economic development in the area.
Uncapped and Unshaped Fibre
Cost-Free Installation
Termination Point (TP) installation is provided at no cost to residents, enhancing property value and readiness for fibre.
VoIP-Enabled Intercom
The fibre connection enables free VoIP calls between residents and the guardhouse, facilitating seamless communication.
Continuous updates
Who is Metrofibre For?
For Residents
- Open Access Network: Residents have the flexibility to choose from any MetroFibre-approved Internet Service Provider (ISP), allowing for personalized service selection based on their preferences.
- MetroVoice: Offers VOIP (Voice Over Internet Protocol) services, enabling residents to make telephone calls over the internet, which can lead to substantial savings on call costs.
- MetroMesh: Provides a Wi-Fi boost in the home, ensuring strong and consistent internet coverage across all areas.
- MetroFone App: The availability of an app enhances user experience by offering convenient access to services and support.
For Body Corporates
- Technology-Forward Complexes: The installation of fibre optics places complexes at the forefront of technology, enabling smart home environments and modern living standards.
- Property Value Increase: Having a fibre-ready complex can significantly increase the value of the property, making it more attractive to potential buyers or renters.
- Fibre-Enabled Intercom Systems: The availability of fibre-enabled intercom systems improves security and communication within the complex.
- Savings on Calls and Enhanced Security: VOIP services lead to savings on calls, and the infrastructure supports state-of-the-art security solutions.
- Cost-Free Installation: MetroFibre offers installation at no cost during the build project, making it an attractive proposition for body corporates looking to upgrade their properties.
For Property Developers
- Tailored Solutions: MetroFibre provides solutions that cater to every type of development, from high-density residential areas to luxury properties, ensuring that every project can benefit from high-speed internet.
- Single Point of Contact: Developers have the convenience of liaising with one contact person throughout the project, simplifying the communication process for any concerns or needs that arise.
- No Capital Outlay: There’s no capital outlay required for the installation, maintenance, or monitoring of the fibre infrastructure, reducing the financial burden on developers.
- Increased Marketability: The inclusion of fibre optics increases the marketability of the property, making it more appealing to modern buyers who value high-speed internet connectivity.
MetroFibre’s Fibre To The Home Service
Metrofibre’s flexibility of month-to-month fibre packages, coupled with symmetrical upload and download speeds, makes it a great choice for anyone looking for hassle-free home internet. Additionally the 48-hour cancellation notice and MetroFibre’s focus on customer service excellence are commendable, that the customer’s needs and satisfaction are at the forefront of their service delivery.
Since its establishment in 2010, MetroFibre has consistently positioned itself as a leader in the open-access network service domain, providing carrier-class ethernet services over its own fibre infrastructure. This dedication is underscored by its memberships with the Digital Council Africa and as a founding member of the Metro Ethernet Forum (MEF) in South Africa. MetroFibre doesn’t just talk the talk; they walk the walk, owning and operating a carrier-grade MEF-certified open access network. This not only ensures quality and reliable fibre connectivity but also affords customers the luxury of choosing from leading Internet Service Providers (ISPs) on their network. This flexibility allows customers to select a service provider and package that best fits their needs, enhancing the overall user experience.
An important note to consider is the asymmetrical offering on the FTTH 1Gbps package, which provides 1Gbps download and 500Mbps upload speeds. While this might be a slight deviation from the symmetrical speeds highlighted, it remains an excellent choice for those requiring higher download speeds for streaming, gaming, and other high-bandwidth activities.
What Areas Have Access to MetroFibre Networx?
MetroFibre Networx has a significant presence in South Africa, particularly known for its expansive and rapidly growing home fibre network. As of recent updates, MetroFibre’s open-access network is reported to pass over 440,000 homes, which underscores its commitment to expanding internet connectivity. The network covers five provinces across South Africa, and there are plans to further densify the network to reach even more residential homes in the coming years.
The company has been on an extensive investment drive, focusing on enhancing digital infrastructure in the country. This not only includes providing high-speed internet to residential areas but also encompasses a strategic aim to cater to underserved communities. With this goal, MetroFibre is working on pioneering new models like pay-as-you-go services that cater to customers who may not require constant internet use.
Their fibre network is also accessible for businesses of all sizes, from small and medium-sized enterprises to large corporations. By offering high-capacity bandwidths and managed optical services, MetroFibre is well-equipped to meet the growing bandwidth demands driven by the migration to cloud and streaming applications.
As a South African owned and managed company, MetroFibre Networx is backed by strong shareholders and board members such as Sanlam Private Equity (SPE), African Rainbow Capital (ARC), STOA Infra & Energy, management, and other minority shareholders. In 2020, they further expanded our network and empowerment capabilities by welcoming African Infrastructure Investment Managers (AIIM) and SAHIF to our team.
As a MEF Forum member and a member of Digital Council Africa, MetroFibre Networx operates South Africa’s first globally compliant Carrier Ethernet 3.0 (CE 3.0) open access fibre network. We are licensed by the Independent Communications Authority of South Africa (ICASA) to provide electronic communications services and electronic communications network services.
Metrofibre take pride in our Level 1 BBBEE contributor status, allowing our customers to claim procurement at 135% of their spend through the company. MetroFibre Networx is trusted partner for cutting-edge, cost-effective fibre optic broadband connectivity solutions in South Africa.
Metrofibre Speed Upgrades
MetroFibre Networx has recently announced a significant overhaul of its line speeds on FTTH fibre packages, aiming to make high-quality fibre internet access more accessible to all South Africans. This major upgrade offers unparalleled value to fibre consumers, boosting connectivity not only in terms of line speeds but also in supporting the growing number of devices connected to home networks simultaneously.
Existing MetroFibre FTTH customers with 50 Mbps and 100 Mbps packages will receive a massive ‘5x Up’ speed boost at no additional cost, alongside substantial price reductions for those on 500 Mbps and 1 Gig packages. Existing “loyal customers” will be the first to experience these upgrades. ISP and Reseller customers on MetroFibre’s open-access network will also benefit from upgrades and price reductions on numerous packages.
MetroFibre’s commitment to expanding access to high-speed connectivity extends to emerging markets, with plans to roll out its time-based, pay-as-you-go MetroConnect 20 Mbps product offering nationally in traditionally underserved areas.
The CEO of MetroFibre Networx, Jan-Jan Bezuidenhout, highlights the importance of quality fibre connectivity in daily life, emphasizing its role in remote work, online meetings, security, cloud computing, education, entertainment, and more. As fibre offers the best value for money and quality, it serves as the ultimate solution to costly mobile data, providing speeds unattainable by LTE/5G.
Jan-Jan also emphasizes the necessity of affordable, high-quality fibre connectivity in adapting to the changing landscape of work, learning, and entertainment as South Africans embrace the Fourth Industrial Revolution. By offering real fibre speeds and value, MetroFibre is driving the adoption of robust, fast line speeds backed by excellent service and support.
Since its launch in 2010, MetroFibre has become one of the top three fibre network operators in South Africa, with its open-access network currently passing over 440,000 homes across five provinces. The company aims to expand its network to reach an additional 500,000 residential homes by 2025, further solidifying its commitment to a tech-enabled future for all South Africans.
Metrofibre Fibre FAQs
Q: What is Octotel?
A: Octotel is Cape Town’s largest Open Access Fibre To The Home (FTTH) and Business (FTTB) network. Our goal is to provide seamless fibre connectivity to over 250,000 homes and businesses in the area.
Q:Who Owns Octotel?
Octotel is under Actis’ ownership. The Octotel Group also includes RSAWEB, a leading ISP in South Africa that provides internet services, cloud services, and mobile data management. RSAWEB operates nationally across several wholesale networks and has its own 60-rack data centre located in Cape Town.
Q: Why choose fibre over other internet technologies?
A: Fibre is the fastest and most stable technology for internet access. It has a 20+ year lifespan and can provide speeds that are orders of magnitude faster than copper networks.
Q: What is the ONT and ATB?
A: The ONT (Optical Network Terminal) and ATB (Access Termination Box) are the devices that are installed in your home during the fibre installation process. They are both white in color and approximately 10cm x 10cm in size. They will be mounted next to each other and will require access to power.
Q: What are the benefits of fibre internet over ADSL?
A: Fibre internet offers faster speeds, more stability, and a longer lifespan compared to other technologies like ADSL. It also provides a more reliable connection that is less likely to be affected by distance or other external factors.
Q: Does Octotel have a preferential procurement approach?
A: Octotel has a proactive procurement approach, with internal policies that support the objectives of Preferential Procurement and ensure that the supply chain includes as many empowered businesses as possible.
Q: What is the cost of fibre installation?
A: The cost of fibre installation varies depending on the package and provider you choose. It is recommended to contact Octotel directly or your chosen internet service provider for more information on pricing.
Q: How can I check if fibre is available in my area?
A: You can check the availability of fibre in your area by visiting Octotel’s website and entering your address or contact Octotel directly for more information. For a more direct route you can also visit one of the ISP’s like Webafrica, RSAWeb or Cool Ideas and check coverage that way. We’e also provided a link to the Octotel Map on our Fibre Coverage Map page.
Q: Will fibre installation affect my existing services?
A: No, the installation of the fibre line should not affect or interrupt any of your existing services (copper telephone line, ADSL, security cameras
Q:Why is Fibre Infrastructure Important to South Africa?
Digital infrastructure, including fibre-optic broadband, is now widely recognised as the fourth utility and is considered essential for raising standards of living around the world, just like traditional utilities like water and electricity. Actis believes that investing in improved digital infrastructure leads to faster economic growth and helps meet the United Nation’s Sustainable Development Goals (SDGs). According to the World Bank, high-speed internet access is a powerful tool for delivering essential services, including education and healthcare, and contributes to greater opportunities for women’s empowerment, environmental sustainability, and higher levels of government transparency.
Q: What services does Octotel offer?
A: Octotel offers a choice of services from over 50 of the country’s leading Internet Service Providers (ISPs). Our services are affordable and reliable.
Q: What is the Open Access business model?
A: The Open Access business model means that Octotel rolls out its fibre network in partnership with the community and local ISPs. This allows customers to have a choice of ISPs, rather than being tied to a single provider.
Q: Where should my fibre be terminated and where should the fibre devices be placed?
A: We recommend having the fibre terminated at a central location in your home to ensure that the WiFi signal is evenly distributed. However, we understand that this is not always possible.
Q: Can I choose my own ISP when using Octotel's fibre network?
A: Yes, Octotel’s Open Access business model allows customers to choose from a wide range of internet service providers, giving you more choice and flexibility in your internet services.
Q: What is the process for installing fibre at my home?
A: The process involves the installation of an ONT (Optical Network Terminal) and ATB (Access Termination Box) in your home by Octotel technicians. The installation typically takes 2-3 hours.
Q: What work goes into the fibre infrastructure build of an area?
A: A sustainable network is built with a lot of planning and many hours of hard work. To give you an idea of the scale of the project, Octotel coordinates just under 100 installations and network staff daily, utilizing over 50 vehicles in their fleet. Their teams use over 1400 meters of cable per day and they have 15 teams building 1800 endpoints into MDUs and complexes per month. Over 70 apartment buildings have infrastructure reticulated each month and 54 of those go live per month we do this across 30 different suburbs in the Western Cape.
Q: Can I keep my existing telephone number when switching to fibre?
A: Yes, you can usually keep your existing telephone number when switching to fibre. Contact your internet service provider for more information on how to do this.
Q: Can I keep my existing telephone number when switching to fibre?
A: Yes, you can usually keep your existing telephone number when switching to fibre. Contact your internet service provider for more information on how to do this.
Q: Why is there a Growing Demand for High-Speed Connectivity in South Africa?
The demand for high-speed connectivity in South Africa is increasing rapidly, driven by the growth in data consumption from businesses and consumers. The current low penetration of fixed broadband connectivity in the country, coupled with the need to replace legacy copper infrastructure, has created a significant opportunity for investment in this sector.
Not Getting the Speed You Want?
Check out these great fibre deals to boost the speed of your internet connection.