Fibre Questions
We’ve put together a series of common questions about fibre internet.
FAQs About Fibre Internet
Here’s a list of the commonly asked questions about fibre internet
What is Fibre Internet?
How do I know if Vuma Fibre is available in my area?
What is Fibre Made Of?
Fibre optic cables consist of thin strands of glass or plastic known as optical fibres. A single cable contains several hundred strands.
How many calls can a fibre cable transmit?
A strand less than a tenth the thickness of a human hair can transmit about 25,000 phone calls, and an entire fiber optic cable can transmit several million calls at once.Β
How does Fibre to Your Home Work?
There are two main types of systems that enable fibre broadband connections to the home. Active optical systems use switching devices such as routers to manage signal distribution and direct signals to specific customers. Switches can be opened and closed in various ways to direct incoming and outgoing signals to the right place.
If fibre is made of glass, can it crack?
While fibre is made of glass, fibre optic cables are stronger than steel and more resilient than copper. Fibre cables work even in the toughest environmental conditions, including lightning strikes because it has no electrical conductivity. This is because the metal components of the insulation have such high values that a lightning current canβt easily penetrate the cable
How fast does fibre transmit information?
Information moves at the speed of light – an inconceivably fast 299,792,458 meters per second). This means that you can move a lot of data very quickly. As a result, streaming HD video has less latency (delay in transmitting data) because the data is buffered (downloaded in advance).
What do I need to get up and running?
Choose the best deal for you in the handy table here at FastestFibre and then start the process by clicking on the one that is right for you to get the offer.
What should I do if my internet is not working?
How do I change my Wi-Fi password?
Access your router’s settings via a web browser by entering the router’s IP address. Log in with your admin credentials, navigate to the wireless settings, and change your Wi-Fi password.
Vuma Fibre FAQ’s
Here’s a list of the commonly asked questions about fibre internet
What is the difference between Vuma Reach and Vuma Fibre?
How long does the installation process take?
The installation process typically takes a few weeks from the time of signing up, but this can vary based on demand and your specific location.
What equipment do I need for Vuma Fibre?
You will need a fibre router or modem compatible with Vuma’s network. Often, this equipment is provided during the installation process.
What are the payment options for Vuma services?
Payment options include online payments, EasyPay, debit orders, and direct bank transfers. More details can be found on the Online Payments page.
Are there any data caps with Vuma Fibre?
Vuma Fibre typically offers uncapped data plans, meaning there are no limits on how much data you can use each month.
How do I lodge a complaint about Vumatel services?
What are the installation costs for Vuma Fibre?
Installation costs can vary based on your location and the type of installation required (aerial or underground). Specific pricing details can be found on the Vumatel Aerial Pricing document.
How do I sign up for Vuma Fibre?
Can I use my own router with Vuma Fibre?
Yes, you can use your own router, provided it is compatible with fibre-optic connections. It’s recommended to confirm compatibility with Vumatel’s technical support.