Webafrica Fibre & LTE
Webafrica fibre is a great choice if you’re looking for fibre or LTE packages from internet service provider (ISP) that delivers a quality service across a variety of networks including Openserve, Frogfoot and Vumatel.
What is WebAfrica?
Webafrica was established 25 years ago in 1997; way back when the internet first started. The company been involved in a variety of internet-related activities over the years, but currently, their focus is on getting all South Africans connected to progressively fast fibre internet and providing them with a fantastic experience and some outstanding fibre deals.
The company was founded in Cape Town and it launched an office in Johannesburg in 2016. It was the nation’s first Internet service provider to go entirely remote in May 2022, and is now the vanguard of the working-from-home business model.
Currently, Webafrica has around 200,000 customers, with over 500 staff serving them, and they’re expanding quickly. The company has a small board of directors all of whom have served as the founders or CEOs of well-known companies both domesticallåy and abroad.
Years Established
Number of Customers
Webafrica Fibre Deals - Top Pick
Here's three fibre deals from leading fibre networks that are worth considering. Note that the network availability differs by location so you'll first need to check the networks available in your area
Openserve
50 Mpbs ⬇ / 50 Mbps ⬆
- Free Installation Worth R2880 on Openserve
- Installation Time: 7 days
- Download/Upload: 40 Mbps / 20 Mbps
- Once-off Delivery Fee of R249
- Uncapped fibre internet package
- Installation Time: 7 days
- Download/Upload: 50 Mbps / 50 Mbps
- Once-off Delivery Fee of R249
- Uncapped fibre internet package
Mitsol
50 Mpbs Down / 50 Mbps Up
- Installation Time: 14 days
- Download/Upload: 50 Mbps / 50 Mbps
- Once-off Delivery Fee - R249
- Uncapped Fibre Internet Package
Fast Fibre Internet
WebAfrica’s FasterFast Fibre Internet is designed for those who desire lightning-fast internet speeds and the most advanced internet technology. With speeds up to 1000 Mbps, FasterFast Fibre enables users to browse, stream, and download at unparalleled rates. The service does not require a landline, and there are no lengthy contracts to worry about.
Pricing for Webafrica Fibre starts at R249, for the Vuma Reach 10/10 package, making it an affordable option for customers. WebAfrica also covers installation and connection fees and provides a free-to-use, fully insured router as part of the package. This ensures that customers can enjoy high-speed internet without any additional hidden costs.
WebAfrica Fixed LTE
If you’re looking for hassle-free, high-speed internet access without the need for cables or landlord approval, WebAfrica offers Fixed LTE. LTE is essentially a 4G cellphone connect. This allows delivery speeds of up to 25 Mbps by connecting the user’s router directly to the nearest cell tower. This eliminates the need for fibre setup and allows for easy portability, making it an excellent option for those who want internet on the move, for example on holiday or when moving to a new home.
Fixed LTE pricing starts at R199 per month, making it an affordable choice for users who want a high-speed internet connection without the constraints of traditional cable services. It is important to note that this service is only available in LTE-covered areas.
WebAfrica Trustpilot Reviews
Reviews need to be read carefully. Always be cautious of the source of those reviews. Some review websites are typical ‘gripe sites’ where customers only go to complain. They also leverage those poor compliments by having companies pay to respond. to them. The best independent review site in our view is Trust Pilot. Internationally acclaimed, transparent, unbiased (100% of reviews are screened, around 128’000 daily), and operating with integrity it has over 111 million reviews in total. It also removes fake reviews, with over 2.5 million fake reviews removed in 2021. So this is a good scientific basis for looking at reviews.
How does WebAfrica stack up on Trustpilot? Well, it does exceptionally well. There are 4,393 (a sizeable figure for statistical analysis). Of those reviews it gets a solid 4.4 star out 5 average overall. That’s pretty good as far reviews go. 78% of those reviews rate WebAfrica as excellent. 8% rate it as great, leaving a remaining 14% rating it poor, average or bad. On the face of it, that’s pretty good.
- Excellent 78%
- Great 8%
- Average 1%
- Poor 1%
- Bad 12%
Our Overall Thoughts
WebAfrica’s reviews on Trustpilot are overwhelmingly positive, and these tend to dwarf the negative reviews of some customers. We encourage anyone looking at WebAfrica as an ISP to visit the TrustPilot website and see the reviews for themselves. If you want to jump straight to WebAfrica fibre deals, you can do that by clicking the button below.
Webafrica Contact Details
It’s easy to get in touch with Webafrica. Their team are super helpful and friendly. Contact details are below:
South Africa
021 464 9500 (Whatsapp only)
086 000 9555 (Sales)
021 413 1111 (Fax)
086 675 6788 (HR Fax)
International
+27 (21) 464 9500
POSTAL ADDRESS
PO Box 8116
Roggebaai
8012
Cape Town
South Africa
Why Chose Webafrica Fibre?
Below are three simple steps in finding the best uncapped fibre internet from Webafrica.
(4) No Lengthy Contracts
WebAfrica does not require customers to commit to long-term contracts, offering flexibility and freedom to choose the best plan for their specific needs.
(2) Skilled and Dedicated Staff
WebAfrica employs over 500 staff members who are committed to providing the best possible service to customers. They are trained to assist with any questions or issues, ensuring that customers receive the support they need without any confusing technical jargon.
(3) Great Range of LTE and Fibre Deals
WebAfrica offers a fantastic range of LTE and Fibre deals, designed to cater to various needs and budgets. With their FasterFast Fibre Internet, customers can enjoy lightning-fast speeds of up to 1000 Mbps, and LTE up to 25 Mbps.
(4) Established Track Record
With a history dating back to 1997, WebAfrica has the experience and expertise to provide reliable internet services. They have successfully served more than 200,000 customers, proving their ability to meet diverse needs and adapt to the ever-changing landscape of internet technology.
(5) Customer-Centric Approach
WebAfrica employs over 500 staff members who are committed to providing the best possible service to customers. They are trained to assist with any questions or issues, ensuring that customers receive the support they need without any confusing technical jargon.
(3) Easy Sign-up Process
WebAfrica offers straightforward and transparent packages that cater to various needs and budgets. Their easy sign-up process allows customers to get connected quickly without any hassle.
WebAfrica Help Topics
Finding out everything you need to know about WebAfrica from their handy help section. If you’re looking to buy Webafrica fibre this is a great resource.
1. Billing
Everything from payment methods to Q&A about refunds and credit card payments.
2. Fibre
If you’re looking for fibre, here’s all the information you need how to get it. A great FAQ resource.
3. Hardware
from changing DNS serves to Q&A on setting up your router. You’ll find that information here.
4. Email Setup
Find out how to set up an Outlook Account, Apple Mail, How to set up an email account from your iPhone, and much more.
5. Internet Usage Tracker
A great resource for understanding about Fair Usage Polices and Data Usage.
6. Network Status
Check general outages on the outage display page. Also, learn how to set up personalised outage notifications.
7. Telkom LTE
You’ll find a whole range of topics here about LTE coverage, how to RICA your fixed LTE order, and various other LTE questions and guides.
8. VOIP
Want to learn a bit more about voice over internet protocol (VOIP) – here’s what you need to know including a troubleshooting guide and VOIP FAQ.