Openserve Fibre Deals

Openserve is a wholesale open-access fibre network provider - it builds, installs and maintains the underlying fibre infrastructure. ISPs (like Webafrica, Afrihost or RSAWeb) then buy capacity on the Openserve network and re-sell it as a retail internet service. Since July 2026 Openserve also runs its own retail arm, Openserve ISP, but most customers still sign up through a partner ISP.

Yes - as of July 2026. Openserve launched Openserve ISP, a direct-to-consumer retail service sold through its own web store: uncapped packages from R345 to R1,449 a month, month-to-month, with a free Wi-Fi modem and no installation fee. That said, the 200+ partner ISPs - Webafrica, Afrihost, RSAWeb, Cool Ideas, Vox, MWeb and many more - still sell on the same network and compete hard on price and support, so it's worth comparing both routes.

A fibre-optic cable is installed from the nearest Openserve distribution point to the customer's premises. That cable is terminated into a fibre modem (ONT) inside the home, which converts the optical signal into Ethernet that the router and devices can use over Wi-Fi or cable.

Yes. Openserve is the wholesale fixed-line network division of Telkom SA - one of the country's oldest and largest telecommunications operators. While Telkom Mobile (and Telkom's own ISP arm) sell retail services, Openserve operates as a separate open-access wholesale business.

No, but it has the largest footprint of any open-access network in SA. Openserve is widely available across Gauteng, Western Cape, KwaZulu-Natal and Eastern Cape - including most major suburbs of Johannesburg, Pretoria, Centurion, Sandton, Cape Town, Durban, Port Elizabeth and East London. Always run a coverage check on the exact street address.

If the line was bought through a partner ISP, the ISP is the point of contact - Openserve doesn't see those customers on its retail systems. If there's a fault or query, the customer contacts their ISP, who in turn raises the issue with Openserve and dispatches accredited technicians where needed. Customers who signed up directly with Openserve ISP (launched July 2026) deal with Openserve itself.

Openserve has invested heavily in battery backup and generator redundancy across its core network and most of its FTTH cabinets, so the line itself often stays up during load shedding. The customer still needs to power their own ONT and Wi-Fi router - typically with a small UPS or inverter.

Fibre Connect is the modern fibre-to-the-home (FTTH) product - fastest, most stable, lowest latency. Copper Connect is the legacy ADSL/VDSL service running on copper telephone lines. Pure Connect is Openserve's standalone copper-based broadband product (no voice line required). Wherever fibre is available, Fibre Connect is the recommended option.

No. Openserve fibre is completely independent from any voice/telephone line. The customer does not need a Telkom landline to order or use an Openserve fibre service.

For light browsing, email and the occasional Netflix stream, 20–40 Mbps is plenty. For a typical work-from-home household streaming in HD/4K and doing video calls, 50–100 Mbps is the sweet spot. Power users with multiple 4K streams, gaming and large cloud uploads should look at 200 Mbps and above.