Afrihost on Frogfoot Air

Frogfoot Air is the affordable fibre tier within Frogfoot's open-access network, designed specifically for cost-sensitive South African households. It uses the same underlying fibre infrastructure that Frogfoot has built across the country - the same poles, ducts, cabinets and street fibre - but offers a deliberately leaner product range with lower headline speeds and lower wholesale rates, so retail pricing can land below R400 a month at the entry tier.

Positioning-wise, Frogfoot Air is Frogfoot's direct answer to Vumatel's Vuma Reach and to Openserve's prepaid product line. The market segment is clear: households who want real uncapped fibre at home but cannot or will not pay R600 to R800 a month for the standard Vumatel or premium Frogfoot tiers. Frogfoot Air is built into a growing number of townships, lower-LSM suburbs and high-density complexes where the affordability question is the deciding factor.

Afrihost on Frogfoot Air means Afrihost is the retail ISP and Frogfoot is the wholesale network. Afrihost owns the customer relationship - billing, support, router supply, IP allocation, the pipe out to the broader internet - and Frogfoot runs the physical line and head-end. If a fault sits on the line, Afrihost logs it with Frogfoot on your behalf. You only ever talk to Afrihost.

The Afrihost product on Frogfoot Air is the same uncapped, unshaped, month-to-month deal Afrihost runs on every other network. There is no data cap, no fair-use ceiling, no shaping at peak hours, no annual lock-in. One calendar month's notice to cancel. Per-day pro-rata first month. Most tiers ship with a free Wi-Fi router (typically a TP-Link AC1200 or Wi-Fi 6 entry model on the higher Air tiers).

Available speeds on Frogfoot Air typically run from a 10 Mbps entry tier through 20 Mbps, 30 Mbps and a top tier around 50 Mbps. Lines on Frogfoot Air can be either symmetric or asymmetric depending on the specific tier - the entry tier is often a symmetric 10/10, while the higher Air tiers may run asymmetric to keep wholesale costs down. Above 50 Mbps you are no longer on Frogfoot Air, you are on standard Frogfoot, which is a separate product with separate pricing.

The honest comparison to standard Frogfoot is this: Frogfoot Air gives up the high speed tiers (no 200 Mbps, no 500 Mbps, no 1 Gbps), gives up some of the symmetric upload generosity, and in exchange the wholesale rate drops by a meaningful margin. For a household streaming Netflix on one TV, doing WhatsApp video calls and browsing on phones, 30 to 50 Mbps Frogfoot Air is genuinely all the fibre you need.

Versus Vuma Reach, the differences are mostly footprint and ISP choice rather than product specification. Vuma Reach is much bigger - it is the dominant affordable-fibre network in SA - but in suburbs where both have built, Frogfoot Air sometimes has the price edge or the better local fibre maintenance history. The deciding factor is usually which one happens to be lit at your specific address, not a head-to-head spec battle.

Install through Afrihost on Frogfoot Air follows the standard Frogfoot process. Order via Afrihost, who validate that Frogfoot Air covers your address. Frogfoot's provisioning team books a technician visit, the tech runs the drop from the street into your home, mounts the ONT and tests the line. Activation is typically 5-10 working days for a new drop. If a previous tenant's ONT is already in place, you can be online inside 3-5 working days.

Support sits in the standard split: Afrihost handles everything that is not the physical line (billing, account, router, IP, peering issues), and Frogfoot handles the line itself. Afrihost's WhatsApp and ClientZone are the right first stop for any fault. Frogfoot Air's NOC has slightly fewer technicians on standby than the standard Frogfoot product, so weekend faults can take a touch longer to clear, but the underlying network is the same physical infrastructure.