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    MWeb uncapped and unshaped fibre, explained

    No data cap, no throttling, no prioritising one kind of traffic over another - what 'uncapped' and 'unshaped' really mean on MWeb fibre, and where the LTE exception applies.

    FastestFibre Editorial6 min read
    An unshaped fibre line carrying streaming and gaming traffic equally
    In this article(5)
    1. 01Three words people mix up
    2. 02Where MWeb fibre stands
    3. 03The one place the asterisk lives
    4. 04Why it matters for your household
    5. 05Frequently asked questions

    Three words people mix up

    "Uncapped", "unshaped" and "unthrottled" get used as if they're the same thing. They're not, and the difference decides whether your line feels fast when you actually use it.

    • Uncapped is about quantity: no data limit. You can download a terabyte and nothing cuts off.
    • Unshaped is about traffic type: the ISP doesn't slow one kind of traffic to favour another. Your game download isn't deprioritised so someone else's video call goes first.
    • Unthrottled is about speed over time: your line isn't slowed once you cross a hidden usage threshold.

    A line can be "uncapped" and still feel slow if it's shaped or throttled. That's the catch our guide on whether uncapped fibre is really unlimited digs into.

    Where MWeb fibre stands

    On fibre, MWeb ticks all three boxes. Its lines are uncapped, and MWeb states there's no traffic prioritisation against streaming or gaming - so the connection isn't shaped, and there's no fair-use throttle quietly slowing you down after a certain point in the month.

    In plain terms: the 100 Mbps you pay for is the 100 Mbps you get, whether you're on a Netflix binge, a Steam download or a work video call, at midday or at peak evening. That's the standard most of the big SA ISPs now hold themselves to, and MWeb is among them.

    The one place the asterisk lives

    The exception is LTE. MWeb's wireless plans are sold as "uncapped" but run on a Fair Use Policy: a large full-speed allowance, then a step down in speed for the rest of the month. That's normal for mobile-network products and it's clearly published, but it's a different promise to fibre.

    So if "no asterisks" matters to you, fibre is the one to choose where it's available. We compare the two directly in MWeb LTE vs fibre.

    Why it matters for your household

    If your home streams in 4K, games online, backs up to the cloud and runs a few video calls at once, shaping and throttling are exactly the things that ruin the experience at 8pm. An uncapped, unshaped fibre line means you're not rationing usage or planning big downloads for the small hours.

    It's also why the headline speed alone doesn't tell the whole story when you compare ISPs. Two 100 Mbps lines at the same price aren't equal if one shapes traffic and the other doesn't.

    Frequently asked questions

    Yes. MWeb fibre has no data cap - you won't be cut off or run out regardless of usage. The line is also unshaped, with no fair-use throttling.

    It means MWeb doesn't slow specific traffic types. Streaming, gaming, downloads and video calls are all treated the same, with no prioritisation of one over another.

    No. MWeb fibre has no fair-use throttle - your speed doesn't drop once you cross a usage threshold. That throttling caveat applies only to MWeb's LTE plans.

    MWeb LTE is sold as uncapped but runs on a Fair Use Policy: full speed up to a generous allowance, then a slower speed for the rest of the month. Fibre carries no such limit.

    Help someone else pick the right fibre

    Get an uncapped, unshaped MWeb line

    Compare every live MWeb fibre deal by network and speed - all uncapped, all unshaped, with a free-to-use router.

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